MaMa-CRM arc42 section 10
Quality Requirements
(for a brief overview of quality requirements, please see section 1.2.2).
Flexibility Scenarios
| ID | Scenario |
|---|---|
| F1 | New CSV import format shall be configurable at CCT within 2 hours. |
| F2 | New fix-field import format shall be configurable at CCT within 2 hours. |
| F3 | New XML based import format shall be configurable at CCT within 2 hours. |
| F4 | New CSV export format shall be configurable at CCT within 2 hours. |
| F5 | New fix-field export format shall be configurable at CCT within 2 hours. |
| F6 | New XML based export format shall be configurable at CCT within 2 hours. |
CCT: Campaign configuration time
In all cases we require both a documentation of the desired format, plus a minimum of 10 different test data records.
Runtime Performance Scenarios
| ID | Scenario |
|---|---|
| P1 | Import and fully process 250.000 scanned documents (including images) within 24hrs. That’s an average processing rate of approximately 3 complete documents per second. Import format will be a combination of csv file plus images as single files. |
| P2 | Import and fully process 100.000 records of csv file within 30 minutes |
Security Scenarios
| ID | Scenario |
|---|---|
| S1 | Client and campaign data from one mandator shall never be accessible for another mandator. |
| S2 | MaMa is required to preserve all incoming data from mandators and partners for the appropriate timeframe (usually 90-180 days after the end of a campaign). Such archived data (e.g. files or messages) needs to be made completely accessible for an auditor or inspection within 90 minutes at most. |
| S3 | In case campaigns involve financial data of clients (e.g. credit card, bank account or similar information), these have to be processed and managed compliant to PCIDSS regulations. |